YOUR SAFTEY

At NOVA, your safety and well-being are our top priorities throughout your journey with us. We understand the importance of creating a secure environment, and we want to assure you that every measure has been taken to uphold are continued reputation to crate a safe and welcoming peace of mind.

Our accommodations are equipped with 24-hour security, including CCTV surveillance, and we go the extra mile by providing our own dedicated security detail. Your safety extends beyond the property, as we maintain constant communication with the embassies of our guests' origin, ensuring local authorities are always informed, especially during off-campus excursions.

For your comfort, we have female staff members available for any assistance you may require. If you choose to share your space and travel alone, rest assured that our team will walk you through the entire experience, introducing you to a same-gendered roommate to ensure a comfortable and enjoyable stay.

In case of any issues, both NOVA staff and Kenoa hotel personnel are readily available to offer support. Additionally, each villa/suite is equipped with safes and locks to safeguard your belongings. Our private hotel setting, along with meticulously arranged airport transfers, further adds to the security and convenience of your stay.

Your safety is non-negotiable, and we want you to focus on creating lasting memories while we take care of the rest. Should you have any questions or concerns, please feel free to reach out to our team at any time.

We look forward to providing you with a secure and unforgettable experience at Nova.